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2002 Calendar Year

Line of Coverage Complaints
Accident and Health 2,711 (41%)
Annuity 165 (03%)
Automobile 1,654 (25%)
Fire, Allied Lines & CMP 145 (02%)
Homeowners 871 (13%)
Liability 72 (01%)
Life 461 (07%)
Miscellaneous 464 (07%)
Total: 6,543
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