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The information below contains complaint ratios for companies
that wrote $1,000,000 or more in premiums for the calendar year. Complaint
ratios for companies that wrote less than $1,000,000 in premiums for the calendar
year are not displayed. Complaint ratios which are based on less than $1,000,000
in premium are highly variable and may not be adequate measures of a company's
performance.
|
| Coverage
Type: Automobile
Complaint Ratio per $1 Million of Direct Premiums
Written in Michigan
Companies With at least $1 Million in Premiums |
Company |
Complaints |
Written
Premiums |
Complaint
Ratio |
| AFFIRMATIVE INSURANCE COMPANY OF MICHIGAN |
4 |
$22,939,497 |
.17 |
| AIU INSURANCE COMPANY |
4 |
$15,465,021 |
.26 |
| ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY |
10 |
$56,583,437 |
.18 |
| ALLSTATE INSURANCE COMPANY |
37 |
$179,806,270 |
.21 |
| ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY |
6 |
$178,971,307 |
.03 |
| AMERICAN FELLOWSHIP MUTUAL INSURANCE COMPANY |
1 |
$3,797,201 |
.26 |
| AMERICAN HOME ASSURANCE COMPANY |
2 |
$8,821,797 |
.23 |
| AMERICAN INTERNATIONAL INSURANCE COMPANY |
4 |
$18,358,629 |
.22 |
| AMERICAN MODERN HOME INSURANCE COMPANY |
1 |
$4,562,251 |
.22 |
| AMICA MUTUAL INSURANCE COMPANY |
2 |
$13,311,948 |
.15 |
| AUTO CLUB GROUP INSURANCE COMPANY |
39 |
$691,214,379 |
.06 |
| AUTO CLUB INSURANCE ASSOCIATION |
14 |
$175,202,801 |
.08 |
| AUTO-OWNERS INSURANCE COMPANY |
19 |
$204,034,440 |
.09 |
| BALBOA INSURANCE COMPANY |
2 |
$3,367,526 |
.59 |
| BRISTOL WEST INSURANCE COMPANY |
16 |
$41,134,611 |
.39 |
| BRISTOL WEST PREFERRED INSURANCE COMPANY |
8 |
$37,066,711 |
.22 |
| CHARTER OAK FIRE INSURANCE COMPANY, THE |
1 |
$8,245,766 |
.12 |
| CHEROKEE INSURANCE COMPANY |
1 |
$42,674,470 |
.02 |
| CINCINNATI INSURANCE COMPANY, THE |
1 |
$29,172,984 |
.03 |
| CITIZENS INSURANCE COMPANY OF AMERICA |
55 |
$332,519,791 |
.17 |
| CITIZENS INSURANCE COMPANY OF THE MIDWEST |
6 |
$136,765,991 |
.04 |
| DAIMLERCHRYSLER INSURANCE COMPANY |
1 |
$12,504,000 |
.08 |
| DAIRYLAND INSURANCE COMPANY |
1 |
$17,462,495 |
.06 |
| EMCASCO INSURANCE COMPANY |
1 |
$1,190,224 |
.84 |
| EMPLOYERS MUTUAL CASUALTY COMPANY |
1 |
$7,808,248 |
.13 |
| ENCOMPASS PROPERTY AND CASUALTY COMPANY |
4 |
$27,590,670 |
.14 |
| ESURANCE INSURANCE COMPANY |
17 |
$39,303,254 |
.43 |
| FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN |
38 |
$195,359,393 |
.19 |
| FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN |
4 |
$64,963,319 |
.06 |
| FARMERS INSURANCE EXCHANGE |
17 |
$127,742,130 |
.13 |
| FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN |
1 |
$10,071,329 |
.10 |
| FRANKENMUTH MUTUAL INSURANCE COMPANY |
7 |
$104,151,769 |
.07 |
| GEICO INDEMNITY COMPANY |
5 |
$19,679,079 |
.25 |
| GRANGE INSURANCE COMPANY OF MICHIGAN |
15 |
$75,448,335 |
.20 |
| GREAT AMERICAN INSURANCE COMPANY |
1 |
$1,526,669 |
.66 |
| GREAT NORTHERN INSURANCE COMPANY |
1 |
$6,032,810 |
.17 |
| HARTFORD INSURANCE COMPANY OF THE MIDWEST |
7 |
$26,309,685 |
.27 |
| HASTINGS MUTUAL INSURANCE COMPANY |
6 |
$44,577,556 |
.13 |
| HOME-OWNERS INSURANCE COMPANY |
23 |
$403,989,485 |
.06 |
| HORACE MANN INSURANCE COMPANY |
2 |
$2,729,552 |
.73 |
| IDS PROPERTY CASUALTY INSURANCE COMPANY |
3 |
$24,911,644 |
.12 |
| INTEGON NATIONAL INSURANCE COMPANY |
8 |
$21,511,673 |
.37 |
| LIBERTY MUTUAL FIRE INSURANCE COMPANY |
17 |
$94,580,933 |
.18 |
| MEEMIC INSURANCE COMPANY |
12 |
$154,025,938 |
.08 |
| MEMBERSELECT INSURANCE COMPANY |
11 |
$86,763,572 |
.13 |
| MERASTAR INSURANCE COMPANY |
1 |
$1,838,055 |
.54 |
| MERCURY NATIONAL INSURANCE COMPANY |
3 |
$2,787,632 |
1.08 |
| METROPOLITAN DIRECT PROPERTY AND CASUALTY INSURANCE COMPANY |
2 |
$1,963,238 |
1.02 |
| METROPOLITAN GROUP PROPERTY AND CASUALTY INSURANCE COMPANY |
4 |
$30,112,906 |
.13 |
| MIC GENERAL INSURANCE CORPORATION |
4 |
$76,575,887 |
.05 |
| MICHIGAN AUTOMOBILE INSURANCE PLACEMENT FACILITY |
1 |
$16,792,751 |
.06 |
| MICHIGAN INSURANCE COMPANY |
3 |
$51,189,940 |
.06 |
| MICHIGAN MILLERS MUTUAL INSURANCE COMPANY |
5 |
$35,703,937 |
.14 |
| NATIONAL CASUALTY COMPANY |
1 |
$3,736,462 |
.27 |
| NATIONWIDE MUTUAL FIRE INSURANCE COMPANY |
10 |
$66,054,343 |
.15 |
| NATIONWIDE PROPERTY AND CASUALTY INSURANCE COMPANY |
3 |
$4,246,839 |
.71 |
| NEW HAMPSHIRE INDEMNITY COMPANY, INC. |
1 |
$13,398,471 |
.07 |
| NORTHLAND INSURANCE COMPANY |
2 |
$16,297,710 |
.12 |
| PARTNERS MUTUAL INSURANCE COMPANY |
1 |
$3,601,621 |
.28 |
| PIONEER STATE MUTUAL INSURANCE COMPANY |
12 |
$77,778,125 |
.15 |
| PROGRESSIVE MARATHON INSURANCE COMPANY |
18 |
$129,805,219 |
.14 |
| PROGRESSIVE MICHIGAN INSURANCE COMPANY |
43 |
$373,958,207 |
.11 |
| PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD |
9 |
$34,594,962 |
.26 |
| SAFECO INSURANCE COMPANY OF ILLINOIS |
8 |
$40,284,333 |
.20 |
| SECURA INSURANCE, A MUTUAL COMPANY |
1 |
$14,177,552 |
.07 |
| ST. PAUL FIRE AND MARINE INSURANCE COMPANY |
1 |
$3,344,557 |
.30 |
| STATE AUTO PROPERTY AND CASUALTY INSURANCE COMPANY |
1 |
$3,053,832 |
.33 |
| STATE FARM FIRE AND CASUALTY COMPANY |
2 |
$3,826,681 |
.52 |
| STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY |
88 |
$1,069,101,080 |
.08 |
| TITAN INDEMNITY COMPANY |
5 |
$34,543,336 |
.14 |
| TITAN INSURANCE COMPANY |
33 |
$77,241,651 |
.43 |
| UNITED SERVICES AUTOMOBILE ASSOCIATION |
7 |
$57,193,312 |
.12 |
| UNITRIN DIRECT PROPERTY & CASUALTY COMPANY |
1 |
$15,790,174 |
.06 |
| USAA CASUALTY INSURANCE COMPANY |
3 |
$42,630,216 |
.07 |
| WEST AMERICAN INSURANCE COMPANY |
1 |
$5,098,458 |
.20 |
| WESTFIELD INSURANCE COMPANY |
3 |
$17,697,755 |
.17 |
| WOLVERINE MUTUAL INSURANCE COMPANY |
1 |
$11,190,649 |
.09 |
This Information is compiled by the Michigan Office of Financial and Insurance Services for consumer information, trending and analysis purposes. The complaint information is not to be used as endorsement for marketing or advertising purpose. |
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