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Miscellaneous Questions FAQ's

Now that I have all of the credit cards I could ever need, how can I get the credit card companies to take my name off the mailing lists for new credit cards?
What is the maximum amount in my bank account that is insured?
Who should I contact if I'm having a problem with a financial institution?
How do I "opt-out" of credit prescreening for commercial offers by credit reporting agencies?
What do I do to have my name excluded from the drivers license lists the Secretary of State sells to marketers?
How do I inquire about unclaimed property (escheats) in Michigan?
 
 
Question Now that I have all of the credit cards I could ever need, how can I get the credit card companies to take my name off the mailing lists for new credit cards?
Answer

For instructions on how to have your name removed from lists screened by the credit bureaus for prescreened credit card offers call 888-5OPT-OUT (888-567-8688) toll free.

   
Question What is the maximum amount in my bank account that is insured?
Answer

Up to $250,000 per depositor is federally insured. As of January 1, 2010, that amount drops to $100,000. Multiple accounts at a single bank are aggregated for insurance purposes. For more information about insurance of bank deposits, contact the Federal Deposit Insurance Corporation at (800) 934-3342.

   
Question Who should I contact if I'm having a problem with a financial institution?
Answer

Assuming you've already contacted the institution and haven't resolved the problem, you probably want to contact the government agency that regulates it. In Michigan, the Office of Financial and Insurance Services regulates a variety of financial institutions including many banks, savings and loans, credit unions and mortgage companies, but not banks with the word "national" (or the letters "N.A.") in their names, or savings and loans whose names contain the word "federal" (or the letters "FSA" or "FSB"), or credit unions whose names contain the phrase "federal credit union" (or the letters "F.C.U.").

Complaints about these institutions should be directed as follows:

CREDIT BUREAUS

Federal Trade Commission - Cleveland

(216) 263-3410
FEDERAL S&Ls

Office of Thrift Supervision

(800) 842-6929
FEDERAL SAVINGS BANKS

Office of Thrift Supervision

(800) 842-6929
FEDERAL CREDIT UNIONS

National Credit Union Administration

(703) 518-6300
NATIONAL BANKS

Comptroller of the Currency

(800) 613-6743

Contact the Michigan Office of Financial and Insurance Regulation at (877) 999-6442 with questions about the following types of institutions: state-chartered banks or savings banks, state-chartered credit unions, small loan companies, mortgage brokers, mortgage lenders, mortgage servicers, second mortgage companies, BIDCOs, automobile installment sellers and sales finance companies, issuers of travelers checks or money orders, insurance agents, or securities brokers.

   
Question How do I "opt-out" of credit prescreening for commercial offers by credit reporting agencies?
Answer

Effective September 30, 1997 a law went into effect that requires credit bureaus to set up toll-free phone numbers for consumers to call to opt out of credit prescreening for two years. You have to send written notification if you want your credit file permanently closed to prescreening. If you want to reduce the unsolicited credit card and other offers you receive, you can call (888) 5OPT-OUT (888-567-8688) toll free. This number covers the following credit reporting agencies: Equifax, Experian, Innovus, and TransUnion.

   
Question What do I do to have my name excluded from the drivers license lists the Secretary of State sells to marketers?
Answer

In the past, you could complete a List Sales Opt-Out form to prevent your personal information from being released for survey, marketing and solicitation purposes. However, effective June 1, 2000 state law prohibits the sale of lists for these reasons. As a result, you no longer need to complete the opt-out form.

   
Question How do I inquire about unclaimed property (escheats) in Michigan?
Answer

You need to contact the Michigan Department of Treasury. They have an unclaimed property web page that provides information on how to contact them, a FAQ on unclaimed property, and other useful information.

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