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consumer tips

Consumer tips and brochures provide information on important utility topics such as: reducing energy use, bill payment assistance programs, selecting a long distance telephone company, and reducing telemarketing sales calls. New publications are created as consumer needs are identified or new services become available.

Information on electric issues including: the selection of alternative electric suppliers, surviving electrical power outages, service interruption credits, reducing energy usage, appliance service plans, and bill payment assistance programs.
Information on natural gas issues including: the selection of alternative gas suppliers, estimated bills, reducing energy use, and bill payment assistance programs.
Information on telephone issues including: slamming, cramming, telemarketing sales calls, telephone calling cards, 900 numbers, and tips for selecting a long distance telephone company.
Information on issues small business customers encounter related to energy and telecommunications services in Michigan including: energy utility security deposits, customer contracts, meter accessibility, and porting, slamming, cramming of telecommunications services.
Information on video/cable television issues: informal and formal dispute resolution process for filing video/cable television complaints.
If you are planning to hire a household goods moving company to move you within the state of Michigan, make sure the company you choose has a license from the Michigan Public Service Commission.

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Quick Links
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 •  U.S. DOE - Tips On Saving Energy & Money At Home
 •  Home Energy Saver
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