EWAM has been expanded and improved to provide access to both Tax and Benefit applications using a single login.  Through the EWAM, employers will be able to:

• Create an Employer Web Account
• Add and delete users to their account

·      Delegate authorizations to new users

• Enter Power of Attorney (POA) Authorizations

With the creation of the Web account, the employer (account owner) and any delegated representatives will have the ability to:

• File a Quarterly Wage Report
• File a Quarterly Tax Report
• Make a Tax Payment
• Request/Receive Tax Statements
• Submit an Electronic Wage Report File
• Submit an Electronic Employer Filed Claims File

The first step in using the UIA web applications is to create an Employer Web Account.  To do this, you will need a UIA Account Number. If you do not already have a UIA account number, please visit our eRegistration Website at  www.michigan.gov/uia  to obtain one.  After we confirm your identity, we will send you a letter with your password via the US Postal Service. This security measure will ensure the information is only available to you.  The letter will be sent to the business address on record with the UIA.  If your business address has changed and you have not yet updated the address with the UIA, it is important that you do so before setting up your Employer Web Account.  Without the correct business address, you will not receive your Web account password.  To update your business address, complete Form UIA 1025 (available on our Website) and mail it to the address on the form or fax it to 313-456-2131. Please allow 10 business days for processing of the address change. It is recommended that you verify the address change has been processed prior to proceeding with the creation of an Employer Web Account to ensure you receive your password. To verify your address change, telephone 1-800-638-3994 (in Michigan ) or 313-456-2180 and have your UIA account number available.

Once you receive your password, you can log into EWAM and access any of the above-mentioned applications.  As the employer (account owner), you will have access to all services on-line.  In addition, you can add other users within your company or outside of your company to your account in order to perform on-line UIA business transactions on your behalf.

FOR EMPLOYERS (Account Owners):

• The employer (account owner) shall have full ownership and responsibility for their Employer Web Account
• Employers (account owners) and their designee(s) must agree to an Acceptable Use Security agreement upon their first login
• The employer (account owner) shall be provided a detailed account of activity on any user authorized to perform services for your account
• Employers (account owners) may grant or revoke authorizations to any user(s) on their account
• The employer (account owner) is responsible for granting authorization to these Tax applications:
  • File a Quarterly Tax Report
  • Make a Tax Payment
  • Request/Receive Tax Statements
• For the Tax applications, a Power of Attorney must be verified or created via an on-line Power of Attorney submission.  The Power of Attorney verification/creation is included as part of the Add a User function.

FOR EMPLOYER REPRESENTATIVES (REPS):

• Employer Reps may be granted access to multiple employer accounts
• Employer Reps may be given authorization to add users, but only for benefit and wage reporting services that they, themselves, can access
• Employer Reps will be able to view detailed information on all accounts for which they are authorized

SITE OUTLINE & DETAILS

1. Create a Web Account - Creating a Web account will allow you to transact company business with the Unemployment Insurance Agency (UIA) via your computer.  In order to create a Web account, you must have a UIA Employer Account Number issued by the UIA.  Creating an account, and accessing functions and services on-line, will save postage, time and provide convenient access to your account information. 

User Information - Basic information, such as your employer account number, e-mail address, business zip code, telephone number, etc. is required to open an EWAM account. 

2. Log on - You will be required to log on every time you attempt to access your account.  This is for your benefit.  Unfortunately, fraud is a fact of life.  Each and every time you log on, you will be required to input your user name and password.  Your password should be kept confidential. 

Retrieve User Name - If you forget your User Name, you will be prompted to provide the email address, password and answer a "secret question" that you supplied an answer for when you initially registered for your account.  Properly responding will cause the system to recognize who you are and provide you with your User Name. The UserID is case sensitive.

Retrieve Password - If you forget your Password, you will be prompted to answer a "secret question" that you supplied an answer for when you initially registered for your account.  Properly responding to the "secret question" will cause the system to recognize who you are and generate a new password to you via email. However, if you are the account owner and have not yet successfully logged into the system, the new password will be sent via UA Postal mail. Your response must be exactly the same as when you initially supplied it.  (UPPER CASE, lower case, Sentence case., etc).  If you forget your password, it could take up to 3-5 business days to receive a new password.  For security reasons, your password is encrypted.  This means that your password is translated into a ‘secret' code in our records to which no one, even UIA staff, has access.  If a password is forgotten, a new password must be assigned. 

For security reasons, all Web account users will be required to change their Password upon initial login to their Employer Web Account.  Passwords must contain a unique combination of letters and numbers known only to you and must be between 8 and 30 characters.  In addition, the password will expire every 12 months.  Every 12 months the system will prompt you to enter a new password.

In addition to the password change, upon initial login to the Employer Web Account, all users will be required to Agree To an Acceptable Use Security Agreement.  This Acceptable Use Security Agreement details the rights and responsibilities of the Web account users.

3. Welcome Page - The Welcome Page is like a directory.  The employer (account owner) or their authorized representative can access functions and services from three areas:  User Information, Employer Information and Services Offered.  If you are a Rep and have access to multiple employer accounts, you will be asked to select the employer for whom you are performing services upon navigation to the Welcome Page.

USER INFORMATION:  All functions in this area will be available to all Web account users.

View Account Information - There are three sections on the View Account Information screen:  Web Account Name and Contact Information, Your Permissions, and Your Activities. 

Within the View Account Information, you will be able to update your contact and account information.

Your Permissions is a listing of all services and functions (Authorized Tasks) that you have access to under your Web account as well as the name of the employer(s) for whom you are authorized to perform such tasks.

Your Activities is a display of all activities associated with your individual Web account.  These can be either tasks that you personally performed or system activities associated with your account.  Each listing contains the Date and Time of the activity and, in many instances, a link to view the Details of the activity.

Change Password - Selecting this option display a page that will provide an opportunity to change your password.  A password must contain a unique combination of letters and numbers. The password is case sensitive and must be between 8 and 30 characters.

Change User Name - Selecting this option will display a page to change your user name.  When a Web account is initially created, the employer UIA Account Number is the default User Name.  Because this number is not easy to remember, you may want to change your User Name to a different User Name.  Just like the password, the User Name is case sensitive.

EMPLOYER INFORMATION  

Show Employer Activities - Selecting this option will display a history of activity that has taken place on the employer account.  Information included here is the user, date and type of activity performed.  This feature is available to all Web account users.   However, you may only view activities performed by you and any added users authorized by you.

Show Authorized Users - Selecting this option will display a list of users that have been authorized by you to perform specific functions (Authorizations) on the employer account.  This feature is only available to the employer (account owner) and those users who have been authorized to add a user.  From this option, you will be able to update Authorizations for any displayed user (except yourself).  The update includes the ability to delete all authorizations for a user under the account. You must delete authorizations for persons who are no longer in your employ as well as representatives who no longer perform services on your behalf.   An email notification will be sent to the employer (account owner) as well as the individual who added/modified/deleted authorizations whenever a change is made to a user's authorizations.

Add a User - Selecting this option will provide you with the opportunity to authorize a user to perform activity on your employer account.  This feature is only available to the employer (account owner) and users who have been granted the authorization to Add a User.

The first step to Add a User is to enter the email address of the user you wish to add.  The email address for the added user must be different than that of the account owner. The system will then search to determine if that user already has Web access either to your account or to another employer account.

If no email address is found for the added user, you will be asked to provide additional contact information for this user.  If you are the employer (account owner) you may add users both within and outside of your company.  If you were authorized to Add a User on behalf of the employer (account owner), you can only Add a User if that user works for the same employer that you work for.  This prevents users who work outside of companies/business expressly authorized by the employer (account owner) from gaining access to an employer account.

For each user that is added, you will be asked to Define User Authorizations.  If you choose to designate a user to perform activities on your employer account, you must define what activities you would like them to perform.  Selecting this option will provide you with the opportunity to define the specific activity(s). 

If you authorize a user to File a Tax Report, Make a Tax Payment or Request a Tax Statement, you will be asked to verify that a Power of Attorney is on file for this new user (or the user's company).  If no Power of Attorney is yet filed for the User, you will be provided the ability to create the Power of Attorney, using the new authorization form.

Note : If you attempt to authorize a user who already exists in the system, the system will display to the Add a User already exists screen.   Once there, you can choose to continue with the authorization or enter a different email address.

SERVICES OFFERED:  The authorizing account owner will have access to all functions/services within the UIA Business to Government On-line Services (B2G) portal.   

File Quarterly Wage Report - Selecting this option will provide the opportunity to file Form UIA 1017, Wage Detail Report on-line.  Wage Detail Reports are required to be filed by all employers in Michigan on a quarterly basis.

Submit a File of Wage Information - Selecting this option will provide pre-approved employers with the ability to submit a file that contains multiple wage detail reports in a specified format.  This option is mainly used for professional employer organizations and/or employer representatives who submit files on behalf of multiple employers. 

File Quarterly Tax Report - Selecting this option will provide the opportunity to file the Form UIA 1020, Employer's Quarterly Tax Report or the Form UIA 1020R, Reimbursing Employer's Quarterly Payroll Report , on-line.  Forms UIA 1020 Form UIA1020-R   are required quarterly forms.

Make a Tax Payment - Selecting this option will provide the opportunity to pay unemployment taxes on-line.  Reimbursing employers can also pay their quarterly UIA bills through this function.

Submit a file with Claims Information - Selecting this option will provide pre-approved employers with the ability to submit a file that contains multiple unemployment claims in a specified format.  This option is for pre-approved employers.

Request a Tax Statement - Selecting this option will provide a menu of tax statements available to you on-line. 

Tax Statements available on request include:

IRS Certification of Account (940C)

Form 1770, Summary of Benefit Charges and Credits. 

Access Account Information - Selecting this option will provide a menu of account functions available to you on-line.

Account Information available includes:

Change of Address

Power of Attorney

Tax Rate Information